Organizations often assume their benefits plan is “fine” until frustration, confusion, or risk begins to surface. By then, the cost is already showing up through missed care, absenteeism, and lost employee trust.
This roundtable focuses on how to evaluate whether a benefits plan is truly working — not just at renewal, but throughout the year — and how to spot early signs that something is breaking down.
We’ll discuss:
- Indicators that a benefits plan is underperforming despite “acceptable” design
- Why employee experience and trust are critical measures of success
- The hidden risks of renewal-driven decision-making
- What strategic benefits support should look like beyond annual negotiations