Many employers offer solid benefits, yet employees still struggle to access timely care. When access breaks down, treatment is delayed, absences lengthen, and disability risk increases. This roundtable explores where employees and families most often get stuck in the Canadian healthcare system and how employers can reduce risk by supporting navigation, rather than assuming employees can manage complex systems on their own.
We’ll discuss:
- Where employees and families most often encounter barriers to care
- Why managers are increasingly pulled into support roles they’re not equipped for
- How better navigation shortens absence duration and reduces recurrence
- What HR can realistically influence without crossing clinical boundaries